Refund Policy

Food Product Return Policy for Khadar Groups

At Khadar Groups, we value your satisfaction and aim to provide the highest quality gourmet products. Our Food Product Return Policy is designed to address any concerns you may have regarding your purchase:

Eligibility for Returns:

• Returns are accepted within 14 days of receiving your order.

Condition of Returned Items:

• Returned food products must be unopened, unused, and in their original packaging.

Perishable Goods:

• Perishable items, such as fresh produce or dairy, are non-returnable for safety and hygiene reasons.

Quality Concerns:

• If you receive a damaged or defective food product, please contact us within 48 hours of delivery with supporting images, and we will gladly assist you.

Return Process:

• To initiate a return, please contact our customer service team at [customer service email or phone number]. Provide your order number and details regarding the reason for the return.

Refund or Replacement:

• Depending on the circumstances, we may offer a refund or a replacement for eligible returned items.

Shipping Costs:

• Customers are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.

Refund Processing Time:

• Once the returned items are received and inspected, we will process your refund within [number of days].

Cancellation of Orders:

• Orders may be canceled within [number of hours] of placement. After this period, the regular return policy applies.

Contact Us:

• For any inquiries or assistance with returns, please contact our customer service team at [customer service email or phone number].

By shopping with Khadar Groups, you agree to adhere to this Food Product Return Policy. We appreciate your understanding and cooperation as we strive to ensure your satisfaction with our gourmet offerings.